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User Flows & Processes

This section provides detailed flow diagrams and step-by-step processes for all user roles in TalaTalk, helping users understand how to navigate the system effectively.

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User Role Overview

System Administrator

Manages the entire platform, creates classrooms, registers users, and monitors system operations through the web dashboard.

Teacher

Manages classrooms, communicates with parents, creates announcements, and schedules events through the mobile app.

Parent

Joins classrooms, communicates with teachers, receives announcements, and stays updated on student progress through the mobile app.

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System Administrator Flow

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Admin Onboarding Process

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Classroom Management Process

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User Registration Process

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Teacher Flow

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Teacher Onboarding Process

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Classroom Communication Flow

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Student Management Process

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Parent Flow

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Parent Onboarding Process

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Parent Communication Flow

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Classroom Joining Process

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Cross-Platform Synchronization

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Real-time Data Sync Flow

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Step-by-Step Processes

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Process 1: Complete Classroom Setup

1

Admin Creates Classroom

  • Log into web admin dashboard
  • Navigate to Classroom Management
  • Click “Create New Classroom”
  • Fill in classroom details (name, section, grade level)
  • Generate QR code for easy joining
  • Save classroom configuration
2

Invite Teacher

  • Select the created classroom
  • Click “Invite Teacher”
  • Enter teacher’s email address
  • Send invitation email
  • Wait for teacher to accept invitation
3

Teacher Accepts Invitation

  • Teacher receives email invitation
  • Downloads TalaTalk mobile app
  • Clicks invitation link
  • Completes registration process
  • Verifies email and sets password
4

Teacher Sets Up Classroom

  • Teacher logs into mobile app
  • Completes profile setup
  • Accesses assigned classroom
  • Starts inviting parents
5

Parents Join Classroom

  • Teacher shares QR code or classroom code
  • Parents download mobile app
  • Scan QR code or enter classroom code
  • Complete registration process
  • Access classroom communication features

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Process 2: Announcement Workflow

1

Teacher Creates Announcement

  • Open TalaTalk mobile app
  • Navigate to Announcements section
  • Click “Create New Announcement”
  • Write announcement content
  • Set priority level (High, Medium, Low)
  • Add attachments if needed
2

Schedule and Send

  • Choose posting time (immediate or scheduled)
  • Select target audience (all parents or specific groups)
  • Preview announcement
  • Confirm and send
  • System generates notification
3

Parent Receives Notification

  • Push notification sent to parent’s device
  • Parent opens mobile app
  • Views announcement in dashboard
  • Reads full announcement content
  • Can reply or ask questions
4

Follow-up Communication

  • Teacher monitors announcement engagement
  • Responds to parent questions
  • Updates announcement if needed
  • Tracks read receipts and responses

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Process 3: Event Management

1

Create Event

  • Teacher navigates to Calendar section
  • Clicks “Create New Event”
  • Enters event details (title, description)
  • Sets date and time
  • Adds location information
  • Sets event type (meeting, deadline, etc.)
2

Notify Parents

  • System automatically sends notifications
  • Parents receive push notifications
  • Email reminders sent (if configured)
  • Event appears in parent’s calendar
3

Parent Response

  • Parent views event details
  • Can RSVP or respond
  • Sets personal reminders
  • Shares event with family members
4

Event Management

  • Teacher can update event details
  • Send additional notifications
  • Track parent responses
  • Manage recurring events

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Error Handling Flows

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Authentication Error Flow

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Network Error Handling

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Best Practices

  • Regularly backup classroom data
  • Monitor user activity and engagement
  • Keep teacher and parent contact information updated
  • Review and update security settings regularly
  • Provide training sessions for new users
  • Use clear and concise language in announcements
  • Set appropriate priority levels for messages
  • Respond to parent messages promptly
  • Keep classroom information updated
  • Use calendar features for important dates
  • Enable push notifications for important updates
  • Check the app regularly for new messages
  • Respond to teacher communications promptly
  • Keep contact information updated
  • Use calendar features to track events
These user flows are designed to be intuitive and efficient. If you encounter any issues following these processes, please refer to the troubleshooting section or contact support.
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