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Profile Overview

The parent profile section allows you to manage your account information, notification preferences, privacy settings, and other personalization options. Access it from the Profile tab in the main navigation.

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Account Information

1

Access Profile

Navigate to the Profile tab from the main parent dashboard
2

View Account Details

Review your current account information:
  • Name and contact information
  • Email address
  • Phone number
  • Profile picture
  • Account creation date
  • Last login information
3

Edit Information

Tap “Edit Profile” to modify your details:
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firstName
string
required
Your first name
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lastName
string
required
Your last name
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email
email
required
Email address for account access
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phone
string
Contact phone number
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profilePicture
file
Upload or change your profile picture
4

Save Changes

Review your changes and save to update your profile

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Child Information Management

1

View Child Details

Access your child’s information:
  • Child’s name and grade level
  • Enrolled classrooms
  • Teacher assignments
  • Recent activity
2

Update Child Information

Modify child details when needed:
  • Update child’s name
  • Change grade level
  • Update contact information
  • Add additional children
3

Manage Multiple Children

If you have multiple children:
  • Switch between child profiles
  • View each child’s classrooms
  • Manage separate communication threads
  • Set individual notification preferences

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Notification Preferences

Configure how and when you receive notifications:
  • New message alerts from teachers
  • Message read receipts
  • Urgent message notifications
  • Group message notifications
  • Notification sound preferences
  • New announcement alerts
  • Urgent announcement notifications
  • Classroom-specific notifications
  • School-wide announcement alerts
  • Event reminders
  • Upcoming deadline alerts
  • Meeting notifications
  • Schedule change alerts
  • App updates
  • Security alerts
  • Maintenance notifications
  • Feature announcements

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Privacy Settings

Control your privacy and data sharing preferences:

Profile Visibility

Control who can see your profile information

Contact Information

Manage who can access your contact details

Activity Status

Control when you appear online or offline

Data Sharing

Manage data sharing with school administrators

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Security Settings

1

Change Password

Update your account password:
  • Enter current password
  • Enter new password
  • Confirm new password
  • Save changes
2

Two-Factor Authentication

Enable additional security:
  • Set up authenticator app
  • Configure backup codes
  • Test authentication
  • Enable 2FA
3

Login Sessions

Manage active login sessions:
  • View active sessions
  • Log out from other devices
  • Monitor login activity
  • Set session timeouts

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Classroom Preferences

Customize your classroom management experience:
  • Default notification preferences
  • Preferred communication methods
  • Calendar view preferences
  • Language settings
  • Customize dashboard quick actions
  • Set up favorite features
  • Configure shortcut buttons
  • Personalize navigation
  • Preferred response times
  • Availability hours
  • Emergency contact preferences
  • Communication frequency

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App Settings

Theme Preferences

Choose between light and dark themes

Language Settings

Select your preferred language

Accessibility

Configure accessibility options

Storage Management

Manage app storage and cache

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Data Management

  • Export your communication data
  • Download message history
  • Export calendar events
  • Generate data reports
  • Enable automatic backups
  • Manual backup creation
  • Restore from backup
  • Backup scheduling
  • Delete specific data
  • Account deletion options
  • Data retention policies
  • Privacy compliance

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Help and Support

Help Center

Access comprehensive help documentation

Contact Support

Get help from our support team

Video Tutorials

Watch step-by-step guides

Feature Requests

Suggest new features or improvements

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Account Status

Monitor your account status and usage:
  • Account verification status
  • Security score
  • Data usage statistics
  • Feature usage analytics
  • Current plan details
  • Usage limits
  • Billing information
  • Upgrade options
  • Recent account activity
  • Login history
  • Feature usage history
  • Security events

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Best Practices

  • Use strong, unique passwords
  • Enable two-factor authentication
  • Regularly review login sessions
  • Keep contact information updated
  • Monitor account activity
  • Review privacy settings regularly
  • Understand data sharing policies
  • Control profile visibility
  • Manage notification preferences
  • Keep personal information current
  • Customize settings for your workflow
  • Enable helpful notifications
  • Use accessibility features as needed
  • Keep app updated
  • Clear cache regularly

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Troubleshooting

Solutions:
  • Check internet connection
  • Verify all required fields are filled
  • Try refreshing the app
  • Clear app cache
  • Contact support if issue persists
Solutions:
  • Check device notification settings
  • Verify app notification permissions
  • Review notification preferences in app
  • Test with sample notification
  • Restart the app
Solutions:
  • Ensure password meets requirements
  • Check for typos in password entry
  • Use password reset if needed
  • Clear browser/app cache
  • Contact support for account recovery

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Integration with Other Features

Dashboard

Profile settings affect dashboard appearance and functionality

Join Classroom

Profile information appears in classroom joining process

Messaging

Profile picture and name appear in messages

Calendar

Profile preferences affect calendar notifications

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Need Help?

Profile Setup Guide

Learn how to set up your profile effectively

Security Best Practices

Learn about account security and privacy
Keeping your profile updated and secure is essential for effective use of TalaTalk. Regularly review your settings to ensure they meet your needs and security requirements.
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